Refund Policy

Refund shall be made under following conditions:

 

  • A refund can only be requested in case of service failure, our team will evaluate if an order qualifies for a refund and the decision of our management will be final. The refund amount in no circumstances can exceed the amount paid by customer; we are not liable for any loss or claim beyond the amount actually paid by customer.

 

 
Disclaimer

        

  • Imperfections are the hallmark and beauty of handcrafted products. Minor black marks and scratches are part of the process of making brass, copper and kansa products.

 



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